Last updated: [Date]
This Cookie Policy explains how Forthview Luxury Lodges (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website: https://forthviewluxurylodges.co.uk/ (the “Site”). By using or accessing the Site, you consent to the use of cookies as described below.
Cookies are small text files stored on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to site owners.
We use the following categories of cookies:
| Category | Purpose | Example / Duration |
|---|---|---|
| Necessary / Strictly Necessary | Essential for the operation of our Site (e.g. keeping you logged in, booking session). | E.g. session cookies, security cookies — duration: session or a set time (e.g., 11 months) |
| Functional | Enable additional features (e.g. remembering your preferences, providing feedback). | E.g. cookies for booking widget, site preferences |
| Performance / Analytics | Help us understand how visitors interact with the Site (e.g. page views, bounce rate) to improve performance. | E.g. Google Analytics, internal analytics cookies |
| Advertising / Marketing | Used to deliver relevant advertisements, track user behavior across sites. | E.g. remarketing cookies, ad network cookies |
| Others / Unclassified | Cookies not yet classified into above categories. | — |
Examples of cookies used (this may vary):
cookielawinfo-checkbox-analytics — stores the user consent setting for analytics cookies
cookielawinfo-checkbox-functional — stores user consent for functional cookies
cookielawinfo-checkbox-necessary — stores user consent for necessary cookies
viewed_cookie_policy — stores whether user has seen or accepted the cookie notice
(Note: these are based on your current site use of a GDPR Cookie Consent plugin.)
You can manage or disable cookies via your browser settings. However, disabling certain cookies (especially necessary ones) may affect the functionality of the Site, including the booking process.
Most browsers allow you to:
View what cookies are set and delete them individually
Set browser preferences to block cookies
Use “Do Not Track” / “Reject Non-Essential Cookies” (if supported by browser)
Also, if you use our cookie consent banner, you can click “Manage consent” to allow or disallow specific categories.
We may allow third parties (e.g. Google Analytics, advertising networks) to place cookies through our Site. These third parties may use cookies and web beacons to collect information about your usage of the Site and other sites, in order to provide you with advertising based on your interests. We do not control these third-party cookies, so you should review their relevant privacy or cookie policies.
We may update this Cookie Policy from time to time. We will notify you of significant changes (e.g. via a banner or notice on the Site). The “Last updated” date above will reflect the effective date of changes.
Last updated: [Date]
This Privacy Notice describes how Forthview Luxury Lodges collects, uses, discloses, and safeguards your personal data when you:
Visit or use our Site
Make a booking or enquiry
Subscribe to newsletters or promotions
Interact with us in other ways via email, phone, or social media
We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are the data controller for your personal data collected through this Site and via bookings.
If you have questions or wish to make a request regarding your data (access, correction, deletion, etc.), you may contact us at:
[Forthview Luxury Lodges contact details — email, address]
We may collect and process the following categories of personal data:
Identity data: name, title
Contact data: email address, phone number, postal address
Booking details: dates of stay, number of guests, special requests
Payment data: where applicable (credit card or third-party payment provider)
Technical data: IP address, browser type, device type, operating system, usage data (via cookies, analytics)
Marketing & profile data: preferences, surveys, newsletter subscriptions
We will only process your personal data when there is a valid legal basis, including:
Performance of a contract: to process and manage your bookings
Your consent: for sending marketing emails, cookies, newsletters
Legitimate interests: for site analytics, improving service, protecting security — unless your rights override
Legal obligation: where required by law
We use your data for:
Handling bookings, payments, cancellations, modifications
Communicating with you (confirmation emails, updates, customer support)
Sending promotional offers or newsletters (if you have consented)
Performing analytics to improve our Site and service
Preventing fraud, detecting abuse, ensuring security
Complying with legal obligations (e.g. tax, regulatory)
We may share your data with:
Service providers (e.g. payment processors, hosting or IT providers, booking systems)
Third-party analytics / advertising partners (if you consent)
Law enforcement, courts, regulators (if required by law)
Any successor entity (e.g. in case of sale or merger)
We require that third parties adhere to GDPR standards and use the data only for permitted purposes.
If personal data is transferred outside the UK/EU, we will ensure appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) are in place in compliance with data protection laws.
We retain your personal data only as long as necessary for the purposes for which it was collected, plus a reasonable period for legal compliance, dispute resolution or audit. After that, we securely erase or anonymize your data.
Under UK GDPR, you have the following rights (subject to conditions):
Right to access your personal data
Right to rectification (correction)
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing (e.g. for marketing)
Right to withdraw consent (where processing is based on consent)
Right to lodge a complaint with a supervisory authority (e.g. ICO in the UK)
If you wish to exercise any of these rights, please contact us using the details above. We will respond in accordance with applicable law (typically within one month).
We implement appropriate technical and organizational security measures to protect your data against unauthorized or unlawful access, accidental loss, destruction, or damage. Access is limited to personnel who need to process your data.
Our Site is not directed to children under 16. We do not knowingly collect personal data from children under 16 without parental consent. If we learn we have inadvertently done so, we will delete it.
We may update this notice from time to time. If we make material changes, we will notify you (e.g. via email or a banner) and update the “Last updated” date.
This Privacy Notice should be read alongside our Cookie Policy above, which explains how cookies and similar technologies are used on our Site.